Patient Reviews

Reviews for City Smiles DC

What sets City Smiles DC apart from other dental practices in the Metro Washington, DC area? Board-certified dentist, Dr. Stuart Ross and his team always ensure the privacy and comfort of their patients, and provide a caring atmosphere with a focus on the most comprehensive dentistry offered in our profession today. It is our mission to meet and exceed patient expectations, and to provide care for each patient at the highest level. Since 1980, Dr. Ross and his talented team have helped Washington, DC professionals and their families attain a lifetime of beautiful, healthy smiles. Our fun and friendly staff work alongside Dr. Ross utilizing the most advanced dental technology and methods for our patients, resulting in comfortable, efficient visits.

In this section, you can read what our previous and current patients say about their dental care in our office. Dr. Ross offers general, cosmetic, restorative, and periodontic treatments for patients of all ages, such as dental examinations, cleanings, digital X-rays, root canals, smile makeovers, gum disease laser treatments, and much more with decades worth of experience.

Filter273 Reviews  
5.0
DAPI
Review from A.P.  |  Source: Google  |  Mar 19, 2017

This review only contains a rating More

5.0
DAPI
Review from K.A.  |  Source: Yelp  |  Nov 27, 2017

I was referred to Dr. Ross for veneers. Wow.....I've never felt so comfortable in the dentist chair until my visit at City Smiles. Dr. Ross and Tina were so professional, warm, and comforting. I had a lengthy procedure - 6 veneers in one day. The technology they offer creates veneers almost instantly. They talked me through every step of the process. I highly recommend Dr. Ross for veneers and plan to use City Smiles for my regular visits. More

5.0
DAPI
Review from R.B.  |  Source: Google  |  Nov 12, 2017

A completely different experience than I am accustomed to from a dental practice. I have been to two types of dentists before. One has the dentists doing the cleaning and x-rays and just about everything else. The other had a hygienist do the cleaning and the dentist would come in for about 10 seconds and say "You need to brush and floss more". In either case the level of care was probably average. Dr. Ross's office was a completely new experience. Based on his credentials and the scattered gray hair (he seems to have a great humbled sense of humor too), he has been practicing for a long time so he has a lot of experience, but it looks like he keeps up with all of the latest technology and has not stagnated. Some of the equipment is impressive. I am an Engineer so it was interesting to hear about some of it and Dr Ross was excited to show me. Dr. Ross spent more time with me than any other health care provider I have ever seen. He took many close up digital images of my teeth from every angle and used a digital X-Ray machine. He was instantly able to show me exactly where the problems were and it was very clear. I could also see quite clearly that I needed to get a sharper razor. All of the other dentists I have been to look with their eyes and try to explain in words what they are seeing. It might be obvious to them but the pictures really helped me. The hygienist was very professional and thorough. If your hygienist is not referencing X-Rays and close up images as they are cleaning your teeth and gums, they are behind the times. They are flying blind. You might get out of your dentist with a checkup and cleaning for $99.95, but it looks like Earl Sheib cleaned your teeth. By the way, the 1990's called, they want their dentist back.The receptionist staff was friendly and patient. I think with the proliferation of online reviews, many practices are paying more attention to how patients are treated by employees other than just the doctor. I have noticed an improvement at other dentist's/doctor's offices and it is very clear here that it is important. Dr. Ross was forthcoming on the costs of the various procedures I should consider, some of which he could provide and others he could not. Once I saw the pictures and he explained how not fixing certain issues would degrade my teeth faster since the hard enamel is worn or chipped, it made sense what I needed to do. I have had a few crashes/hits that affected my teeth so I was not expecting the best report card, however, I did not feel pressured to do anything at any point. In fact, I left the office without making any follow up appointments. No medical procedure is cheap so there are tough decisions to be made. I will be going back to have some more work done soon though, and will schedule the rest over time. I would rather deal with the issues up front while I am younger than be getting a ton of bridges, root canals, implants ... when I am 75 which would ultimately cost a lot more money. And I will have better looking teeth now. Probably like remodeling the kitchen right after you buy the house or right before you sell it. Do I want a nice smile now or do I want to look good at my funeral? I came in from Rockville to specifically to see Dr. Ross because my wife went to see him based on the great reviews and a recommendation from a friend. She had nothing but good things to say when she came home and had two teeth perfectly repaired. There are plenty of other dentists between my house and the middle of DC but I felt like I needed to re-baseline what I should expect from a dentist. Glad I went. There is a good pastry shop, Paul, right around the corner too. Dirty up all of the work you just had done. 3% of the reason I trekked in to DC. And no matter what they say, those donuts are not "oven baked" they are deep fried. Maybe I should write a review of Paul while I am at it. More

5.0
DAPI
Review from M.R.  |  Source: Yelp  |  Oct 24, 2017

Amazing experience. No pain, clean teeth, lots of knowledge, high tech without the price.  Don't forget the M&M dispensers everywhere!!!  Keeps you coming back! More

5.0
DAPI
Review from B.S.  |  Source: Google  |  Oct 22, 2017

Dr. Ross and his team are wonderful. Highly recommend checking them out! More

5.0
DAPI
Review from M.S.  |  Source: Google  |  Oct 22, 2017

This review only contains a rating More

5.0
DAPI
Review from J.S.  |  Source: Yelp  |  Sep 30, 2017

I've been seeing Dr. Ross for thirty years. He is extremely talented and professional. He takes his time to makes every procedure as comfortable and pain-free as is possible. Very friendly staff give out free M&Ms. What's not to love? More

5.0
DAPI
Review from D.H.  |  Source: Yelp  |  Sep 24, 2017

Not a big fan of going to the dentist, but even cleanings are a treat at City Smiles. Dr. Ross is up on all the latest tech and makes the experience pretty darn comfortable. I recently had to have a crown replaced and while this has been an ordeal at other dentists, the afternoon I spent was really great. Cozy blankets, eye protectors, a place for your stuff while you're waiting for the crown to cook, any kind of music you want, and just an overall very relaxing experience, all things considered. I've been going to Dr. Ross since I moved to DC about 4 years ago and he and his team are the best. More

5.0
DAPI
Review from J.B.  |  Source: Google  |  Sep 17, 2017

Dr. Ross is a dental artist! He beautifully repaired our teenage son’s broken front tooth, eased fears, and explained the longer term plan and how the tooth will change with maturity. It is such a relief to have the excellent team at City Smiles caring for our family. I have been a happy client for more than 25 years. More

5.0
DAPI
Review from L.S.  |  Source: Google  |  Sep 03, 2017

This was an excellent experience. The staff was kind. The doctor was very thorough. He took away pain I was having from another dental facility. It is clean and neat. I highly recommend City Smile in DC. More

5.0
DAPI
Review from R.M.  |  Source: Google  |  Sep 03, 2017

They’re the best! Dare I say I’ve been trusting them for almost 30 years…once I landed I never left. Dental excellence…competent, joyful, compassionate, funny...will explain as much or as little as you need and cater to your comfort…what more can you ask for? More

5.0
DAPI
Review from M.C.  |  Source: Google  |  Sep 03, 2017

Absolutely loveeeeed coming here! It was my first time and I was amazed at how welcoming and understanding Dr. Ross was with all of my concerns. Anything I wanted to know, he was there to help and even helped my mom with her uncomfortable bite from a previous dentist. I go back for another visit in 2 weeks and I am so excited to see what Dr. Ross has for me from here on out. My fear of going to the dentist is now gone! Again, thank you Dr. Ross for loving what you do and showing it! More

5.0
DAPI
Review from B.O.  |  Source: Google  |  Aug 28, 2017

This review only contains a rating More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Aug 13, 2017

Dr. Ross and his entire team are amazing. I can't say enough great things about them. I have been to see Dr. Ross 4 or 5 times now and I actually look forward to my dental visits now. Extremely responsive, professional, and caring. More

5.0
DAPI
Review from J.  |  Source: Google  |  Aug 14, 2017

Outstanding care and service! More

5.0
DAPI
Review from S.E.  |  Source: Yelp  |  Aug 10, 2017

I was referred to Dr. Ross by a colleague because I was very disappointed with my then- dentist. I'm dealing with some advanced dental issue and was pretty overwhelmed. So, I decided to call his office and never looked back. Dr. Ross is very thorough. He was very good about learning about me and my history, and then making sure I understood what I'm dealing with and what my treatment meant. He's very caring! I was so surprised when he called to check on me after my first procedure. He's very comforting and makes sure he's accessible even after hours. Tina and Jennifer are also amazing! His team is very professional, empathetic, courteous, and respectful. I highly recommend Dr. Ross, I only wish I came to him sooner! More

5.0
DAPI
Review from S.E.  |  Source: Google  |  Jul 30, 2017

1 review 5.0 star rating 8/10/2017 I was referred to Dr. Ross by a colleague because I was very disappointed with my then- dentist. I'm dealing with some advanced dental issue and was pretty overwhelmed. So, I decided to call his office and never looked back. Dr. Ross is very thorough. He was very good about learning about me and my history, and then making sure I understood what I'm dealing with and what my treatment meant. He's very caring! I was so surprised when he called to check on me after my first procedure. He's very comforting and makes sure he's accessible even after hours. Tina and Jennifer are also amazing! His team is very professional, empathetic, courteous, and respectful. I highly recommend Dr. Ross, I only wish I came to him sooner! More

5.0
DAPI
Review from M.D.  |  Source: Google  |  Jul 23, 2017

I had a great experience with Dr. Ross and his Team at City Smiles. I was recommended to Dr. Ross to have 2 crowns done on front teeth that were in bad shape. While my regular Dentist was "ok" for the regular checkups, I was looking for someone that was really among the best in high quality serious dental procedures. Before I get into the results, I want to comment on the professional high end ambiance and service that was there at every step of this experience. Dr. Ross personally took a good amount of time to examine my teeth and fully explain his plan to make my teeth look and work like new again. I was pleased that the both teeth were done in one trip - abiet a 3 hour appointment. The color match is perfect, and Love the idea of lots of big grins and smiles. This truely was a 5 star experience. More

5.0
DAPI
Review from J.S.  |  Source: Yelp  |  Jul 18, 2017

I went to see Dr. Ross on the recommendation of a friend after I had a horrible experience with another dentist. That was over 10 years ago. I've recommended him to several other people who have been happy as well. Friendly, competent staff who treat their patients well! Thanks for all you do to make the experience positive. More

5.0
DAPI
Review from A.G.  |  Source: Google  |  May 28, 2017

Dr. Ross came recommended to me by a friend's family dentist, and I couldn't be happier with the service I receive. Not only do Dr. Ross and his staff make sure you're comfortable and take the time to go over what you're looking for with your dental health/provider, they also go above and beyond to address specific areas of concern. Dr. Ross clearly is incredibly experienced in dentistry and keeps abreast of the latest technology, while also being personally invested in his patients. He provides his professional expertise but also works with you to plan out your care based on your specific needs, priorities, or limitations. Also, I have incredibly sensitive teeth, and his staff checked in every step of the way to make sure I was comfortable and adjusted their approach as necessary. They are so gentle and thorough with cleanings--first cleaning I actually enjoyed! If you are someone who is anxious or had a difficult history with your teeth, or just looking for a great cleaning, I couldn't recommend him/his team more! More

5.0
DAPI
Review from S.G.  |  Source: Yelp  |  May 27, 2017

My experience with Dr.Ross, Melissa, Jennifer and Tina was great. On my first appointment I came with my 2 yr old because I couldn't find a babysitter in time and everyone was very accommodating. Dr.Ross' wife even played with him while I used the restroom! Wonderful team wonderful service! Also my dental work is amazing, highly recommended. More

5.0
DAPI
Review from S.G.  |  Source: Yelp  |  May 24, 2017

My experience with Dr.Ross, Melissa, Jennifer and Tina was great. On my first appointment I came with my 2 yr old because I couldn't find a babysitter in time and everyone was very accommodating. Dr.Ross' wife even played with him while I used the restroom! Wonderful team wonderful service! More

5.0
DAPI
Review from M.L.  |  Source: Google  |  May 06, 2017

This review only contains a rating More

5.0
DAPI
Review from D.R.  |  Source: Yelp  |  Apr 10, 2017

I love Dr. Ross's office and staff. He is very professional and provides high quality dental services.  He ensures that I retain all of my teeth and that my gums are health.  He and his staff have terrific personalities and offer the best quality dental service.  It's a joy to work with him and his staff.  My mouth feels fantastic!!! More

5.0
DAPI
Review from J.R.  |  Source: Google  |  Apr 09, 2017

Dr. Ross is the perfect blend of GREAT bedside manner, comfort, and state-of-the-art skill & equipment. His staff is a reflection of his values too. Love them all and wouldn't think of going anywhere else for my dental needs!! Thank you City Smiles!!! More

5.0
DAPI
Review from P.O.  |  Source: Google  |  Apr 09, 2017

This review only contains a rating More

5.0
DAPI
Review from K.W.  |  Source: Google  |  Apr 08, 2017

I first went to Dr. Ross/City Smiles DC 13 years ago when referred by a long-time happy customer and I am SO GLAD that I did! I have not even considered going anywhere else since! Dr. Ross and his team are professional, skilled, courteous, and kind. (I consider them friends.) Ashley is my dental hygienist and she is terrific - always upbeat and adept. Dr. Ross checks on me each time I visit and has skillfully taken care of the more serious problems in my mouth when they arise. In fact, after my last oral surgery, Dr. Ross cautioned me that I might experience some discomfort or even pain when the numbness wore off. I anxiously awaited the seemingly inevitable pain and NOTHING! He's that good. And he works hard to be. Dr. Ross keeps abreast of the latest developments in his field and encourages and enables his team to do the same through training and continuing education. I can't speak highly enough about this practice. It's THE BEST! More

5.0
DAPI
Review from K.W.  |  Source: Yelp  |  Apr 05, 2017

I first went to Dr. Ross/City Smiles DC 13 years ago when referred by a long-time happy customer and I am SO GLAD that I did! I have not even considered going anywhere else since! Dr. Ross and his team are professional, skilled, courteous, and kind. (I consider them friends.) Ashley is my dental hygienist and she is terrific - always upbeat and adept. Dr. Ross checks on me each time I visit and has skillfully taken care of the more serious problems in my mouth when they arise. In fact, after my last oral surgery, Dr. Ross cautioned me that I might experience some discomfort or even pain when the numbness wore off. I anxiously awaited the seemingly inevitable pain and NOTHING! He's that good. And he works hard to be. Dr. Ross keeps abreast of the latest developments in his field and encourages and enables his team to do the same through training and continuing education. I can't speak highly enough about this practice. It's THE BEST! More

5.0
DAPI
Review from D.R.  |  Source: Google  |  Apr 02, 2017

I love Dr. Ross's office and staff. He is very professional and provides high quality dental services. He ensures that I retain all of my teeth and that my gums are health. He and his staff have terrific personalities and offer the best quality dental service. It's a joy to work with him and his staff. My mouth feels fantastic!!! More

5.0
DAPI
Review from A.M.  |  Source: Google  |  Jan 27, 2017

Dr. Ross has been my dentist for many years. Despite living in Los Angeles,I have decided to continue with him alone for several reasons. The first and foremost is Dr. Ross' attentiveness and uncompromising genuine concern for my dental comfort and wellbeing. Just this past trip he noticed some decay on a tooth and scheduled me in early in the morning to see me before my flight that afternoon. His technology and technique are all top of the line and state of art. He never rushes but always manages to get me out of the office surprisingly quickly. His entire staff are genuinely nice human beings who also professionally take into account all of your patient needs. After a crown replacement this last visit Dr. Ross called me, after his office had closed, just to assure that I was comfortable and that the molding had been successful. That, and he once offered to drive my mother's car home when she was too loopy from a procedure to drive safely. I'm not saying this is something he can guarantee for you! But it is just another example of the care and remarkable concern that this doctor will have for you and yours. I'll be seeing him every six months until the teeth fall out of my head. Or, until he has to replace them all. More

5.0
DAPI
Review from T.S.  |  Source: Google  |  Mar 06, 2017

Hands down the best practice in DC. I've been seeing Dr. Ross and his team for almost 10 years. They are all incredibly friendly, easy to work with, and in an emergency are more than willing to bend over backwards for you. On top of the people, the office is state of the art. There is never a doubt that you are getting the best care here. I would highly recommend Dr. Ross to anyone. More

5.0
DAPI
Review from M.O.  |  Source: Google  |  Feb 27, 2017

I have been a patient of Dr. Ross and his practice for many years. In addition to being an excellent dentist, using the best possible equipment and always on top of new professional developments, Dr. Ross is compassionate, intuitive and a man of his word. His staff are all skilled and caring as well. When referrals are need, his network is responsive and professional. He is always available in emergencies (of which I have experienced more than one!), and he is highly sensitive to patient concerns and anxieties. I could not rate this practice more highly. And, he has a sense of humor -- always an asset in any field but especially comforting in this one! More

5.0
DAPI
Review from T.W.  |  Source: Google  |  Dec 27, 2016

As always, an excellent experience when I visit Dr. Ross's office. Very skilled and personable staff! More

5.0
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Review from S.-.  |  Source: Yelp  |  Jan 27, 2017

Awesome!!!!! Dr. Ross took me on an emergency visit on a very short notice. He and his team helped to ease my fear of dental pain. Dr. Ross and his team took great care of me and even impressed my wife. Dr. Ross will now serve as my primary Dentist. Dr. Ross's office is by far the best dentistry experience ever!!!! Thank you Jennifer for your exemplary customer service. Tina, we love your down to earth persona. We are deeply grateful for being referred to Dr. Ross's office. More

5.0
DAPI
Review from M.R.  |  Source: Yelp  |  Jan 19, 2017

I've been coming here for about 6-7 years and Dr. Ross, Tina, Deneen, Ashley and his entire team are AMAZING!  Like many people I am a bit scared of the dentist but everyone in the office works so hard to ease my fears and make sure I am comfortable.  The care is fantastic and I am pretty sure I've had just about every service they offer (cavities filled, teeth straightened with invisalign, veneers, etc.), they use plenty of anesthetic and take their time to make sure that there is no pain.  Dr. Ross calls the evening after the service to make sure you are feeling ok and not in too much pain.  It was so comforting to know that he cares about his patients both when they were in the office and when they leave.I was never pressured me to get services that I didn't truly need and they let me take my time in deciding to get the invisalign and veneers (and I am SO happy I did get them because I love my new smile!).  They even gave me a free cleaning right before my wedding so my teeth would look perfect for all those photos!They don't take insurance but they are super-quick at submitting claims and I typically receive my reimbursement in just a few weeks which means that I can use a rewards credit card to get miles for my visit to the dentist. A nice little bonus! More

5.0
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Review from Anonymous  |  Source: Healthgrades  |  Dec 30, 2016

This review only contains a rating More

5.0
DAPI
Review from C.T.  |  Source: Google  |  Dec 28, 2016

This review only contains a rating More

5.0
DAPI
Review from T.M.  |  Source: Google  |  Dec 27, 2016

Within the first five minutes, Jennifer, who is easily one of the most attentive customer service professionals I've ever dealt with, calmed me down from a terrible experince I had with my previous dentist who is responsible for a good bit of unnecessary pain. She saw fit to negotiate the schedule such that I could be seen immediately (as a new patient), and profusely apologized for the way the previous dentist had treated me. Dr Ross, who has the best patient forward bedside manner I've ever experienced, spent 5 minutes with me before diagnosing my problem as so acute that he personally walked to the endontists office down the hall, and made an appointment for me, only to come back and retrieve me and more or less grab my hand and set me down in a chair in the other doctors office. Later, they refused to let me pay anything for this consult. I've already been back to Dr Ross, and I look forward to it every time because, damn, he's just fun tonbe around. But based on my experience thus far, I'll never go to another dentist as long as I live in the area. I've already made family members and my roommates promise to go as well. More

5.0
DAPI
Review from A.C.  |  Source: Google  |  Dec 27, 2016

City smiles makes me actually look forward to going to the dentist! Everyone is always friendly, and they all go out of their way to make you feel both comfortable and relaxed. They are genuinely interested in getting to know you and building a relationship with their clients. They are also very helpful in creating plans for dental care that work around your individual situation. I recomend this office wholeheartedly, as you will never have a more pleasant experience anywhere else! More

5.0
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Review from J.M.  |  Source: Yelp  |  Dec 01, 2016

Have you every been to a dentist's office for a cleaning and said to yourself "What a pleasant experience"? Then you haven't been to Dr. Ross' office at City Smiles DC. My teeth were still being cleaned and I said this to myself. Attention to comfort is the number one priority, second only to their concern for the condition of my teeth. More

5.0
DAPI
Review from T.P.  |  Source: Yelp  |  Nov 30, 2016

First I will say that I am petrified when it comes to visiting the dentist! Dr. Ross, Dr. Saba and Dr. Deneen provided the best dental care I have ever received!  Celeste and Jennifer at the front were great as well! The level of professionalism and compassion displayed by this group blew me away. I had some questions about my bonding and I needed a fractured filling repaired. Everything found during the exam was explained in detail and I was not only offered the opportunity, but encouraged to ask questions throughout my visit. I would definitely recommend this practice to anyone looking for a great team to handle their dental needs! And to top off the great visit, I received a classy little goody bag to welcome me to the practice! More

5.0
DAPI
Review from P.T.  |  Source: Google  |  Nov 28, 2016

This review only contains a rating More

5.0
DAPI
Review from A.M.  |  Source: Google  |  Nov 27, 2016

Somehow I find it more relaxing going to the dentist than the rest of my day. All at City Smiles are great. I highly recommend them! More

5.0
DAPI
Review from J.W.  |  Source: Google  |  Nov 27, 2016

Dr. Ross and his entire team make a visit to the dentist simply delightful! More

5.0
DAPI
Review from M.S.  |  Source: Google  |  Nov 27, 2016

Really the benchmark against which all others should be measured. More

5.0
DAPI
Review from A.G.  |  Source: Google  |  Nov 27, 2016

City Smiles is awesome. Went in today to have an implant readied for a future procedure and as always the experience was great. Dr. Ross is very concerned with comfort and avoiding pain. When it comes time to get numbed up he goes slowly and takes his time---the process is virtually pain free. He also allows you to get fully numb before proceeding. I almost fell asleep while he was working on me! More

5.0
DAPI
Review from H.F.  |  Source: Google  |  Nov 25, 2016

The office itself is very clean and welcoming. The employees are very kind and professional. I would definitely recommend City Smiles to family and friends. More

5.0
ReviewTracker-13762971
Review from L.  |  Source: Healthgrades  |  Nov 23, 2016

Excellent dentist, he did my root canal and it was not painful, nothing compared to what I had when I had the same treatment with another doctor before. I recommend him to anyone More

5.0
DAPI
Review from L.A.  |  Source: Yelp  |  Nov 16, 2016

Best dentist and staff in DC. Extremely thorough yet still efficient. Melissa provide excellent services, answered all of my questions and was so friendly. More

5.0
DAPI
Review from P.B.  |  Source: Facebook  |  Nov 15, 2016

This review only contains a rating More

5.0
DAPI
Review from P.T.  |  Source: Facebook  |  Nov 14, 2016

This review only contains a rating More

5.0
ReviewTracker-13559950
Review from E.S.  |  Source: Yelp  |  Nov 06, 2016

For the last 25 years of my life, I've had nothing but teeth hell. Some say it's genetics, some say it's lack of care for my teeth and some say it is just bad luck. Whatever it may be, I have to deal with it. 10 root canals, many fillings, crowns, bridges, you name it. Recently, I had an emergency. I was out of town visiting new clients. The night before my first meeting, I had a 3 unit bridge in the very forefront of my mouth fall out. Not only did it fall out, but it cracked. I called every dentist in town. Luckily one was able to see me at 8am. I was thrilled. I showed up at 7:30 with the piece that fell out and sat down in the chair. After 2 minutes of sitting in the chair, he made it very clear, that the bridge was cracked and there was no way of cementing it back in. Plain and simple. He told me there was nothing he could do. I went to my customer site and tried my best not to smile for the day. I continued to call Dentists that day hoping to find someone that could do something for me. On my 8th call to an emergency Dental line, they referred me to a place in DC called City Smiles. I called. A receptionist answered and I began to explain my story. She had me hold for 30 seconds before Dr. Ross picked up the phone and asked me to explain everything. He wanted to know everything. After I filled him in, he told me to be there in the morning the minute they opened. What Dentist picks up the phone? I got there about a half hour early. 2 minutes after I walked in the door, Dr. Ross came over to introduce himself and discuss the issue. I was blown away. It was like he was waiting for me to arrive. He took me the minute of my appointment. I was prepared to hear that there was nothing he could do. Contrary to my expectations, he created a new bridge that looked better than the one that fell out, matched my teeth better than the last one, and I was able to face my clients. Everyone in that office was extremely pleasant. Not often do you find an office where everyone treats a patient with the same level of respect courtesy and empathy as I experienced here. Hats off to Dr. Ross and his staff. Keep up the great work and thanks for getting me out of a terrible mess! More

5.0
DAPI
Review from E.S.  |  Source: Yelp  |  Nov 05, 2016

For the last 25 years of my life, I've had nothing but teeth hell.  Some say it's genetics, some say it's lack of care for my teeth and some say it is just bad luck.  Whatever it may be, I have to deal with it.  10 root canals, many fillings, crowns, bridges, you name it.Recently, I had an emergency.  I was out of town visiting new clients.  The night before my first meeting, I had a 3 unit bridge in the very forefront of my mouth fall out.  Not only did it fall out, but it cracked.  I called every dentist in town.  Luckily one was able to see me at 8am.  I was thrilled.  I showed up at 7:30 with the piece that fell out and sat down in the chair.After 2 minutes of sitting in the chair, he made it very clear, that the bridge was cracked and there was no way of cementing it back in.  Plain and simple.  He told me there was nothing he could do.  I went to my customer site and tried my best not to smile for the day.I continued to call Dentists that day hoping to find someone that could do something for me.  On my 8th call to an emergency Dental line, they referred me to a place in DC called City Smiles.  I called.  A receptionist answered and I began to explain my story.  She had me hold for 30 seconds before Dr. Ross picked up the phone and asked me to explain everything.  He wanted to know everything.  After I filled him in, he told me to be there in the morning the minute they opened. What Dentist picks up the phone?I got there about a half hour early.  2 minutes after I walked in the door, Dr. Ross came over to introduce himself and discuss the issue.  I was blown away.  It was like he was waiting for me to arrive.He took me the minute of my appointment.  I was prepared to hear that there was nothing he could do.  Contrary to my expectations, he created a new bridge that looked better than the one that fell out, matched my teeth better than the last one, and I was able to face my clients.Everyone in that office was extremely pleasant.  Not often do you find an office where everyone treats a patient with the same level of respect courtesy and empathy as I experienced here. Hats off to Dr. Ross and his staff.  Keep up the great work and thanks for getting me out of a terrible mess! More

5.0
DAPI
Review from L.M.  |  Source: Google  |  Nov 02, 2016

Who knew going to the dentist could be so pleasant? The staff is EXTREMELY friendly, its so infectious, I always leave happier than I arrived. I wish I had a reason to come here more often! More

5.0
DAPI
Review from R.D.  |  Source: Google  |  Nov 02, 2016

This review only contains a rating More

5.0
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Review from K.F.  |  Source: Google  |  Nov 02, 2016

This review only contains a rating More

5.0
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Review from B.M.  |  Source: Google  |  Nov 02, 2016

Dr. Ross and the staff at City Smiles are amazing! From the minute I walked in I was greeted with a smile. I can't say enough great things about Tina. She was gentle and thorough. Her pleasant conversation kept me relaxed the entire time.Dr. Ross is very professional and smiling the whole time. He was caring , listened to me and overall made me feel as if I was the only patient in the office. There were many patients in the office this particular day, but Dr. Ross, and Tina, and the rest of the staff took their time with me and really made me feel at ease. The level of professionalism at City Smiles really left an impression on me. But more importantly, the personal touch and the smiles the greeted me from my arrival until the minute I left will make me and my family loyal customers. More

5.0
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Review from I.M.  |  Source: Google  |  Nov 02, 2016

Dr Ross, Ashley and the others at City Smiles have been taking care of my dental needs for many years now. They have always been very personable and professional. I know that I can rely on them to take care of any dental problems I may have. More

5.0
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Review from E.B.  |  Source: Google  |  Oct 31, 2016

They are the best! State of the art technology and world class dentistry. More

5.0
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Review from A.D.  |  Source: Google  |  Oct 31, 2016

Most friendly office in DC with the best technology around! Dr. Ross and his staff are extremely thorough and a ton of fun. I truly enjoy going to the dentist now! More

5.0
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Review from S.G.  |  Source: Google  |  Oct 31, 2016

Dr Stuart Ross and his staff are the most talented in dentistry. I wouldn't trust anyone else! More

5.0
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Review from S.C.  |  Source: Google  |  Oct 31, 2016

Dr. Ross and his hygienists are great, and dedicated to minimizing pain and discomfort. I have been a client for years, i'm very happy. More

5.0
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Review from M.F.  |  Source: Google  |  Oct 31, 2016

I have been a patient of D.C. Smiles for over a dozen years now and highly recommend it to anyone in the area. They are friendly, tech savvy and punctual. If you are looking for comfort and a great smile, ask for Tina. She's the best!Michael F. (DC) More

5.0
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Review from L.H.  |  Source: Yelp  |  Oct 27, 2016

I am really surprised by some of the 1 star reviews ... are these people going to the same dentist I go to? If you look at certain 'yelpers' history, lots of people come on here to complain about anything they can. How sad :( Dr Ross is the best dentist I've ever been to, I can't imagine going to anyone else. If you're skeptical, call their office! Guaranteed you won't experience better customer service anywhere else. More

5.0
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Review from L.G.  |  Source: Yelp  |  Oct 25, 2016

I have been going to Dr. Ross for years and have always had a great experience. More

5.0
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Review from D.R.  |  Source: Google  |  Oct 19, 2016

Dr Ross is the best dentist I have ever had. Dr Ross and his team are thorough and patient centric. They walk their talk.Dr Ross has made himself available on weekends and evenings for me and my wife countless times. They have moved things around on their calanedars to help with urgent dental issues.I get my teeth cleaned 3 times a year. They are a key part of my personal wellness team.We have a sincere admiration and positive outlook on Dr Ross and his team. We trust them completely and my experience has always been painfree and comfortable.Dan Runde More

5.0
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Review from A.D.  |  Source: Google  |  Oct 19, 2016

Ashley is by far the best dental hygienist in the area. Her bubbly personality, and friendliness are one of a kind. She is also very knowledgeable, and cares about what she does and her patients. I would highly recommend City Smiles and their staff to anyone! More

5.0
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Review from T.K.  |  Source: Google  |  Oct 19, 2016

I get compliments on my smile all the time and I have Dr. Ross and his staff to thank. Ashley is the best hygienist that I've ever had. Dr. Ross and his staff are the best. More

5.0
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Review from M.F.  |  Source: Google  |  Oct 19, 2016

excellent service both from Dr Ross and the hygenist. highly recommend. More

5.0
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Review from J.F.  |  Source: Google  |  Oct 19, 2016

! Beautiful Facilities and Wonderful Staff !On one emergency occasion at 7 am Saturday morning, Dr Ross met me to address excessive pain that turned out to be an abyss tooth requiring root canal. I was out of pain and back home by 1 pm that same day..Dr Ross's practice is exceptional. I'd recommend him without pause More

5.0
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Review from S.E.  |  Source: Google  |  Oct 19, 2016

I never thought I would leave a five star review for a dentist's office. It's a service that most people expect to be painful and anxiety-riddled with an undercurrent of shame, but from the very beginning Dr. Ross and every single member of his staff have made going to the dentist a pleasant experience for me. Everyone is so friendly and go out of their way to ensure you have a great experience. The office itself is very nice and equipped with the latest and greatest technology to ensure you get the best dental care possible with minimum discomfort and anxiety. If you're looking for a new dentist and are nervous about making the right choice, stop looking now and give them a call. This is the one you've always wished you could find. More

5.0
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Review from L.M.  |  Source: Google  |  Oct 19, 2016

This review only contains a rating More

5.0
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Review from A.G.  |  Source: Google  |  Oct 17, 2016

Ashley is by far the best dental hygienist in the area. Her bubbly personality, and friendliness are one of a kind. She is also very knowledgeable, and cares about what she does and her patients. I would highly recommend City Smiles and their staff to anyone! More

5.0
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Review from M.C.  |  Source: Yelp  |  Oct 14, 2016

If I could give City Smiles 10 stars I would. I have been a patient of Dr. Ross for 20 years. I started as a frightened dental phobic but with the kindness, expertise and current technologies of Stuart and his team my fears are long gone. I KNOW I would not have the confident smile I have, let alone the healthy teeth and gums I have if it were not for Dr. Ross and his team. More

5.0
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Review from K.C.  |  Source: Google  |  Oct 12, 2016

Amazing dental work in a clean and modern office in the heart of the city. More

5.0
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Review from J.M.  |  Source: Google  |  Oct 12, 2016

I love city smiles dc More

5.0
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Review from R.  |  Source: Google  |  Oct 12, 2016

Great place, and super friendly staff! Ashley, the hygienist, was great! More

5.0
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Review from C.G.  |  Source: Google  |  Oct 12, 2016

Dr. Ross and his staff are the BEST! I came in for the first time with a dental emergency and Dr. Ross was leaving to catch a flight out of the country. He kept the office open and stayed late an extra hour just to take care of me. I can honestly say that I no longer fear the dentist! More

5.0
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Review from A.T.  |  Source: Google  |  Oct 12, 2016

The office itself is very clean and welcoming. The employees are very kind and professional. I would definitely recommend City Smiles to family and friends. More

5.0
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Review from L.M.  |  Source: Facebook  |  Sep 21, 2016

Best dentist AND staff I have ever dealt with. Thorough professionals and updated on all new in the field of dentistry. The open friendliness makes it always a pleasure to come to this office. More

5.0
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Review from S.M.  |  Source: Yelp  |  Aug 16, 2016

I haven't been to a dentist in a really long time. I once had a terrible root canal experience and have been not been back since. I was anxious and worried but from the moment I made my appointment the wonderful staff at City Smiles put me at ease. Dr. Ross was not only professional but compassionate and patient. He checked on me at every stage of my visit. Ashley was the best and I can't wait to go back in 6 months! More

5.0
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Review from R.C.  |  Source: Facebook  |  Jul 23, 2016

This review only contains a rating More

5.0
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Review from Anonymous  |  Source: RateMDs  |  May 12, 2016

This dentist is extremely gentle and knowledgeable. I highly trust his diagnosis and work. More

5.0
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Review from B.H.  |  Source: Healthgrades  |  Apr 20, 2016

Excellent Dr and goes above and beyond to help and accommodate both from a medical perspective takes the time to listen in regards to what's going on with you as a person!!!!! Staff is very accommodating and professional. I would freely without hesitation refer anyone that's looking for a truly professional Dentist!!!! More

5.0
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Review from H.F.  |  Source: Yelp  |  Aug 12, 2015

I broke a tooth earlier today and called Dr. Ross immediately. Even though the office was closing for a meeting, they told me to come over right away. Dr. Ross and Deneen took me right in and started working and less than an hour later, I was back at my desk. As always, it was a painless, pleasant and gentle experience and I am so grateful. The best care possible with the latest technology and equipment and the nicest dentist and staff. More

5.0
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Review from A.J.  |  Source: Facebook  |  Jan 05, 2015

Awesome dentist! The staff is so friendly & they try so hard to make a trip to the dentist fun. Dr Stuart Ross is an excellent dentist, who never tries to get you to do procedures you don't need. My mother was about to schedule an expensive & painful dental surgery that her dentist insisted she needed. She got a second opinion from Dr Ross who said she did not need the procedure. That was 13 years ago & her teeth are in perfect shape without the procedure. What she needed was a good dentist, not a painful & very expensive surgery. Bottom line, Dr Ross with save you time, money & pain. He's awesome! More

5.0
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Review from M.M.  |  Source: Yelp  |  Jan 04, 2015

Dr. Ross and his team are the best of the best. They have state of the art equipment and hold themselves to the highest standards in their work. Every cleaning experience has been so enjoyable. I had a filling completed and I didn't feel a thing - not a single thing during or after my procedure! And the annual Christmas parties with incredible food and drinks are the icing on the cake. Dr. Ross always goes the extra mile in his patient care and it is much appreciated. More

5.0
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Review from P.D.  |  Source: Google  |  Nov 02, 2014

State of the Art dental care with Quality Service. Kind, caring and friendly staff. Outstanding Dental Hygienist & Doctor. Great atmosphere also. Very comfortable. More

5.0
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Review from K.C.  |  Source: Yelp  |  Jun 06, 2014

I've been a regular patient of the practice for a few years and dental care doesn't get any better.  First thing to note is the location.  It's right in the heart of DC's business district, easily accessible by the red, orange, and blue lines, as well as numerous bus lines.  When you walk in, you can't help but feel welcomed by the staff.  While I haven't needed any major dental work, my hygienist Ashley has made each of my cleaning experiences terrific.  She is extremely personable, yet professional and is both thorough and gentle with her cleanings, which is a great thing for someone who maybe doesn't floss as often as he should.  I leave each appointment feeling as fresh as a daisy.  In addition to dental care, you can tell that the practice really cares about its patients.  Dr. Ross generously throws a fully-catered, fully-stocked bar Christmas party each year as a thank you to his patients.  It's care like that which will keep you coming back to the practice. More

5.0
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Review from D.B.  |  Source: Facebook  |  Mar 10, 2014

This review only contains a rating More

5.0
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Review from A.B.  |  Source: Facebook  |  Jan 06, 2014

They saved my smile! Couldn't imagine going to any other practice. More

5.0
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Review from S.R.  |  Source: Google  |  Nov 10, 2013

My name is Leah Cowdrey, and these are my comments: Thank you for everything you and your colleagues did for me today. It might sound silly but even just this one visit completely altered how I view the experience of going to the dentist- which actually is really important for long term overall health. Not only was my visit completely pain-free, which meant so much for someone with extremely sensitive teeth, but I was provided with support and reassurance every step of the way while also being treated with kindness and respect. I am thrilled that I found you! I can’t quite believe I’m saying this, but I’m actually looking forward to returning for a follow-up exam and cleaning in a few months! More

5.0
DAPI
Review from S.R.  |  Source: Google  |  Nov 02, 2013

My name is Leah Cowdrey, and these are my comments: Thank you for everything you and your colleagues did for me today. It might sound silly but even just this one visit completely altered how I view the experience of going to the dentist- which actually is really important for long term overall health. Not only was my visit completely pain-free, which meant so much for someone with extremely sensitive teeth, but I was provided with support and reassurance every step of the way while also being treated with kindness and respect. I am thrilled that I found you! I can?t quite believe I?m saying this, but I?m actually looking forward to returning for a follow-up exam and cleaning in a few months! More

5.0
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Review from B.M.  |  Source: Facebook  |  Sep 15, 2013

The staff is so friendly! More

5.0
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Review from L.L.  |  Source: Facebook  |  Sep 14, 2013

This review only contains a rating More

5.0
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Review from S.Z.  |  Source: Facebook  |  Sep 13, 2013

This review only contains a rating More

5.0
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Review from A.T.  |  Source: Yelp  |  Sep 13, 2013

I'm new to the area, having just moved up to D.C. from Charlottesville, VA. I have to say that I've had pretty good luck with dentists in my life, so this review really is a reflection about the absolute quality of Dr. Ross's practice (and, in particular, Dr. Crocker who was my treating dentist and who I understand has recently started working with Dr. Ross). Here's what happened: I bit into a redskin potato at lunch. Much to my chagrin, the potato was apparently comprised partly of a pebble, which I felt crunch into one of my back left teeth. I spit out the pebble, cringed, and didn't think much of it. A couple hours later, though, when chewing on a crunchy snack, I heard another odd noise. I then felt the back of my tooth with my tongue and a sizable chunk of it was missing. UGH! Having no dentist in the area yet, I scrambled to try and find someone who would take me quickly. Luckily, a co-worker of mine is married to a dentist (the aforementioned Dr. Crocker), and she recommended I give him a call. (So, to repeat for full disclosure purposes, I do in fact know Dr. Crocker tangentially through a co-worker, but had never had any dental care from him prior to this past week). The tooth was damaged at about 4:00pm on a Thursday, about an hour before most dental offices close. I was able to get through to Dr. Crocker in short order and after I told him what happened, not only did he tell me that he could set up an emergency appointment--he told me that I could come in IMMEDIATELY. I showed up and was immediately impressed with the friendliness of the staff and the high quality of the facility. The office basically looks like it is brand new: clean, brightly lit, and exactly the kind of place you'd like to go to if you have a dental emergency. Dr. Crocker looked at my tooth pretty much right away and quickly diagnosed my options. I've heard stories before of dentists who will try and get patients to do more work than is absolutely necessary, but the opposite was true here: Dr Crocker provided me with all of the information I could have hoped for about what had happened (one of my cusps fractured; he showed me pictures and xrays and explained exactly where and what the problem was) and all of the information about treatment options (ranging from a resin patch that would last up to five years, but that would be hard to count on, up to a ceramic restoration that would be much, much more reliable). I never once got the sense that he was trying to sell anything to me - he just provided the objective information and let me make my own choice. I should also add a couple other points. The first is that Dr. Crocker ended up staying until almost 7pm, by himself, to patch my tooth (I decided to get the full ceramic restoration too, just to be safe, which I will do next week - but the short-term patch made sense in the interim both for comfort purposes and to make sure there aren't any more serious problems that weren't immediately manifesting). I found this to be extraordinary. Maybe it helps that I work with his spouse, but I got the sense that Dr. Crocker would be this accomodating for any and all of his patients. The second thing is that I am pretty queamish about pain, I'm not ashamed to admit. When I had my wisdom teeth out several years ago, I had a horrible experience being jabbed by the anasthetic needle, which was itself excruciating (even after having a topical anasthetic applied first). So I was very wary of the anathesia prior to this patch. But Dr. Crocker & Dr. Ross have an incredible device that I've never seen before that uses an automatic needle that is much smaller and sharper and that injects in a much more measured way that, quite frankly, I didn't feel it. So, it may not be a huge reason to go there for most people, but for me the idea of a close-to-pain-free dental experience is a huge plus. So, needless to say, I will be recommending to all of my friends and colleagues that if they are in the market for a new dentist, to go see Dr. Ross & Dr. Crocker. I'll add particularly that because I understand Dr. Ross is one of the more established dentists in the city, he may be harder to get in with. In that event, I highly encourage you to set up an appointment with Dr. Crocker. I don't know if there is some organization that keeps track of these things, but it wouldn't surprise me if he is one of the better up and coming young dentists in the area. More

5.0
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Review from A.T.  |  Source: Yelp  |  Sep 12, 2013

This review only contains a rating More

5.0
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Review from K.S.  |  Source: Facebook  |  Sep 05, 2013

This review only contains a rating More

5.0
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Review from L.D.  |  Source: Facebook  |  Aug 13, 2013

This review only contains a rating More

5.0
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Review from L.B.  |  Source: Facebook  |  Aug 10, 2013

This review only contains a rating More

5.0
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Review from P.E.  |  Source: Facebook  |  Aug 01, 2013

This review only contains a rating More

5.0
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Review from A.A.  |  Source: Facebook  |  Aug 01, 2013

This review only contains a rating More

5.0
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Review from D.L.  |  Source: Facebook  |  Jul 30, 2013

This review only contains a rating More

5.0
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Review from S.B.  |  Source: Facebook  |  Jul 29, 2013

This review only contains a rating More

5.0
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Review from J.B.  |  Source: Yelp  |  Jun 07, 2013

Stuart Ross is a tremendous dentist. I had several other mediocre dentists in the DC area before I found him. He is extremely smart and personable, stays abreast of the latest technologies and is incredibly thorough. Whatever work he does will be done right - and it will last. His staff is topnotch, too. Five stars.The one caveat is that Dr. Ross is expensive, especially if he does not take your insurance. His service is worth the price, but only customers can decide if they can afford to pay the premium. More

5.0
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Review from Anonymous  |  Source: RateMDs  |  Aug 10, 2012

This is a great, friendly office. Everyone was really kind to me and my dental needs. More

5.0
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Review from W.Z.  |  Source: Yelp  |  May 11, 2012

Dr. Ross had been my dentist for at least 20 years.  He's great.  His staff are very professional and effective.  Always on time.  I've had two implants done this past year.  Easy and painless.  I don't know why I ever put it off.  His staff help with insurance claims.  Dr. Ross is patient and will work with patients like me who are reluctant to get things done, without being pushy.  He has all the latest equipment which likely makes his services slightly higher priced than others, but the excellent service and high quality work is well worth the cost.  I coouldn't imagine going to any other dentist. More

5.0
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Review from D.T.  |  Source: Merchantcircle  |  Jul 01, 2011

We Recommend This Dentist - Great service. More

5.0
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Review from N.D.  |  Source: Yelp  |  Feb 01, 2011

Dr. Ross and his staff are very friendly and professional.  The office has short wait times, and the staff is always helpful with scheduling, submitting insurance claims, etc.Dr. Ross has been my dentist since I moved to DC in 2006.  I had 10 porcelain veneers done about a year earlier.  His technician noticed a fine crack in one of them during my cleaning, Dr. Ross suggested we just watch to see if any new problems develop, and that was about 2 years ago (still no problems).Another one of my veneers came off and broke.  He saw me right away, and he has a new machine in the office that uses digital images of your mouth to create a replacement immediately.  I walked out of the office that day with a new veneer, which has been doing fine ever since. More

5.0
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Review from D.S.  |  Source: Yelp  |  Jul 30, 2010

Dr. Ross and his team have cared for my teeth since the late 1970s.  After moving from the DC area in 2002, I have flown back to have Dr. Ross take care of "problems" too complex for my Ohio dentist to handle.  My confidence in his work has been confirmed many times by dentists I have seen in Ohio who have always remarked at how good my teeth look.  Dr. Ross is not only a Dentist, he is an artist.  His Cerec restorations are indeed works of art!  I can recommend him without reservation.  (He also has a wicked sense of humor and throws the best holiday party for his patients . . . plus he has a candy dispenser in the reception area just to make sure he has plenty of work!) More

5.0
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Review from S.C.  |  Source: Yelp  |  Oct 02, 2008

First, my disclaimer: I'm Dr. Ross's web designer, so he is a paying client of mine.I've been a patient of Dr. Ross's since 2000, he and his dental technicians provide my twice-yearly teeth cleanings.I really like everybody at Dr. Ross's office, it's extremely professional but also extremely friendly.  They do not overbook and their waiting room has only 4 seats, so you get treated quickly.I really like having Dr. Ross as my regular dentist, but he also performs cosmetic dentistry procedures like veneers, in-office Whitening, invisalign teeth straightening, and ceramic "fililngs".  Because of the high-tech procedures he uses, the color-matching on veneers, whitening and ceramic restorations is great, and most of the procedures are one-visit-only, so you are done quickly.  It's very convenient, safe and fast! More

5.0
Review from J.S.  |  Source: Other  |  Dec 18, 2016

Always 5 Stars Dr. Ross and staff gets 5 stars EVERY visit. They are friendly, fun and professional. I visit the office about 3 times per year for a teeth cleaning and the hygienist (Ashley) is very thorough. J.S. - https://www.rateabiz.com/reviews/dr-stuart-ross-washington-dc/8b694733e85fe7db60e0e1310629b3fd/summary More

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Review from J.S.  |  Source: Office Visit  |  Dec 04, 2016

Always 5 Stars - Dr. Ross and staff gets 5 stars EVERY visit. They are friendly, fun and professional. I visit the office about 3 times per year for a teeth cleaning and the hygienist (Ashley) is very thorough. More

5.0
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Review from P.M.  |  Source: Office Visit  |  Nov 12, 2016

I love Dr. Ross and his staff. Ashley is the greatest hygienist in the world. More

5.0
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Review from A.C.  |  Source: Office Visit  |  Nov 04, 2016

Spa grade dental visit If going to the dentist could feel like a spa visit.. Dr. Ross' office is as close to this as possible. More

5.0
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Review from J.B.  |  Source: Office Visit  |  Oct 29, 2016

The best - They are all the very best at what they do. Have been a client for over 20 years and would not go anywhere else! More

5.0
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Review from M.D.  |  Source: Office Visit  |  Aug 04, 2016

Always great experience More

5.0
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Review from S.K.  |  Source: Office Visit  |  Jul 30, 2016

That down-home feeling in the middle of D.C. - I've been going to Dr. Ross's practice for 20 years, and I wouldn't go to any other. Dr. Ross and associates are cheerful and friendly and do their utmost to keep you comfortable even in the midst of (what can be) unpleasant treatments. They make you feel like part of the family, while at the same time keeping up with the latest in technology. This is a practice that almost makes you look forward to going to the dentist. City Smiles is a friendly haven in the midst of a busy city. More

5.0
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Review from L.V.  |  Source: Office Visit  |  Jun 01, 2016

Good customer service all around. Staff very friendly and inviting - Dr. Ross takes time to explain your problems and concerns. Always jovial. Don't mind going to the dentist. More

5.0
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Review from K.G.  |  Source: Office Visit  |  May 08, 2016

The most friendly dental office in all of Washington, D.C.! More

5.0
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Review from L.B.  |  Source: Office Visit  |  Jan 15, 2016

High quality service, professional, friendly,helpful - I have been going to Dr. Ross for almost 30 years and would never consider anyone else. The entire staff is very professional, friendly and helpful. This most recent visit I had to go with a new hygienist to fit my schedule and I was not worried. In addition to her professional work while cleaning my teeth, she pointed out ways I could improve on my brushing to maximize the benefit, and explained specifically what she was doing while she did it. More

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Review from L.G.  |  Source: Office Visit  |  Jan 03, 2016

Prompt, professional, thorough and friendly service for regular cleaning. Solicited information from me regarding any experienced issue, and called to the attention of Dr. Ross - Dr. Ross promptly and correctly diagnosed and resolved an issue identified during regular cleaning appointment. More

5.0
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Review from H.E.  |  Source: Office Visit  |  Dec 30, 2015

Outstanding Service - Dr Ross is simply the best dentist in Washington, and better than any I went to in NYC. He is thorough, highly-talented, meticulous, thoughtful and always attentive to patient concerns. More

5.0
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Review from M.S.  |  Source: Office Visit  |  Dec 16, 2015

That was so easy and efficeint - Outstanding! Dr. Ross replaced a cap that was so pain-free and efficient that I can't believe the whole thing was done in one easy session. Polite, courtesy, informative, and reassuring. This is professionalism at its best!!! More

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Review from R.J.  |  Source: Office Visit  |  Dec 03, 2015

Great service - As always, great service. Ashley is a fantastic hygienist, always professional, attentive to detail and incredibly gracious with patients. My teeth always feel like new when I leave the office, and she makes the experience much easier, particularly for those of us who do not particularly enjoy a visit to the dentist. More

5.0
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Review from L.B.  |  Source: Office Visit  |  Nov 21, 2015

My appointment was on time (great because of downtown parking). My teeth cleaning was super, and the surroundings alone with the friendly service continues to be outstanding. More

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Review from D.M.  |  Source: Office Visit  |  Nov 15, 2015

Always five stars - I love City Smiles DC and Stuart Ross DMD. The staff always makes me feel welcomed and at ease. I believe that the comfort of their patients is their top priority, they pay attention and address the patients needs and wants from the choice of music, to the slightest facial twinge of discomfort. I always feel that I am in good hands with Dr. Ross and his staff. More

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Review from C.C.  |  Source: Office Visit  |  Nov 01, 2015

A place to be - My wife and I have travel into DC to see Dr Ross for over 20 years. The level of care and kindness we have enjoyed by Dr. Ross and his staff has made us feel more like family than a patient. Several times we have taken a young person who we are mentoring to Dr. Ross for dental advice. Each time he has offered dental care of the highest level and refused to accept our payment for the service. It just doesn't get any better than that...Knowlege, Care and Compassion all in a state of the art office. More

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Review from P.G.  |  Source: Office Visit  |  Oct 26, 2015

Things Have Changed...For the Better - Had my first visit with Dr. Ross today and couldn't have been happier with the results. When I think back to what the "dental experience" was like when I was a kid in the 1970s compared with what Dr. Ross and his staff are creating and providing today---there is no comparison. Things have seriously changed for the better! More

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Review from P.D.  |  Source: Office Visit  |  Oct 25, 2015

Professional and friendly - Had a wonderful cleaning experience with Stephanie. My teeth feel amazing. More

5.0
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Review from C.S.  |  Source: Office Visit  |  Oct 06, 2015

Always an easy/pleasant experience, and LOVE the staff - definition of friendly and professional. More

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Review from S.F.  |  Source: Office Visit  |  Sep 24, 2015

The entire staff works to give every patient a high quality experience. More

5.0
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Review from S.H.  |  Source: Office Visit  |  Sep 21, 2015

As always, for the past 20 years, I have experience the best dentistry and customer care anyone could wish for! More

5.0
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Review from D.M.  |  Source: Office Visit  |  Sep 16, 2015

Informative and effective dental cleaning - Teeth cleaning was done by Stephanie, who is very professional, thorough and knowledgeable. Appreciate the samples and recommendations. Very nice dental office with up-to-date practices. Dr. Ross and staff at City Smiles DC are great! More

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Review from J.M.  |  Source: Office Visit  |  Aug 20, 2015

Best dentist in town - My wife and I have been going to Dr. Ross for several years now. He is simply the best and most skilled dentist in town, and his staff is terrific. More

5.0
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Review from R.M.  |  Source: Office Visit  |  Aug 18, 2015

Stuart Ross and staff have taken care of my dental needs for about 26 years, and the recent visit simply reminds me of why I have been traveling from Baltimore to see them for the last 15 of the 26 years. More

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Review from H.F.  |  Source: Office Visit  |  Aug 17, 2015

Always in good hands - I'm not the best dental patient, so I really appreciate the excellent care and concern I get from Dr. Ross and his team. I also like that the technology in the office is always state-of-the-art and the staff is empowered and current on my profile. More

5.0
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Review from S.Z.  |  Source: Office Visit  |  Jul 30, 2015

another easy cleaning visit - My cleaning this morning was very easy. Stephanie was great - letting me know what I need to know and very gentle! More

5.0
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Review from L.M.  |  Source: Office Visit  |  Jul 09, 2015

Feels like Family - Everyone is always in such a great mood - and it is contagious. Who knew going to the dentist could be enjoyable? I absolutely love coming here, the friendly faces always brighten my day! More

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Review from K.M.  |  Source: Office Visit  |  Jul 07, 2015

Always a pleasant experience to visit Dr. Ross's office, where Ashley cleans my teeth, plays wonderful music, and offers friendly conversation. More

5.0
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Review from M.O.  |  Source: Office Visit  |  Jun 23, 2015

I was very happy and satisfied with my appointment. More

5.0
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Review from B.L.  |  Source: Office Visit  |  Jun 14, 2015

I love going to the dentist! - I have been relying on the great dental care at City Smiles for many years now... Even though I no longer work in the city, I don't mind going the extra distance for my twice-annual visits. Dr. Ross and his team are great! The front desk staff is friendly and always greets me with a smile and warm hello. Ashley is my hygienist and she is AWESOME! How many people love going to the dentist? I DO! More

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Review from R.B.  |  Source: Office Visit  |  May 29, 2015

How Can a Visit to the Dentist be a Pleasaqnt Experience? - Because: -- the staff is welcoming, pleasant, supportive, and thoroughly professional; -- Dr. Stuart Ross is a magician; he does even the most difficult work without the patient feeling even a twinge of discomfort. Thank you! More

5.0
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Review from B.O.  |  Source: Office Visit  |  May 24, 2015

Best DC Dentist & Staff! - I love going to see Dr. Ross & his Staff! I wish I could go once a month. More

5.0
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Review from J.M.  |  Source: Office Visit  |  Apr 17, 2015

Have you ever left the dentist's office feeling good? - This was the first time I ever left a dentist's office and felt good. Visits to the dentist are usually full of anxiety and discomfort and even pain. I was scheduled for a deep cleaning. This was my first experience at City Smiles. Stephanie was gentle and thorough and very concerned about my comfort. She checked frequently to make sure I was comfortable. And my teeth have never looked so good. This was also my first time using nitrous oxide, which also contributed to my anxiety-free visit. I received a lot of advice on how to deal with different issues that I am having and feel very confident that I will be well taken care of by Dr. Ross and the staff. More

5.0
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Review from L.H.  |  Source: Office Visit  |  Apr 17, 2015

Yesterday, having resided primarily outside of DC for the past decade, I returned to the practice of Dr Ross and Team with a mouthful of challenges and a good deal of trepidation. I need not have worried. Within minutes of my arrival, one team member was on the phone politely and efficiently collecting my records and radiographs from various interim providers. Another team member ushered me into a treatment room and took a series of diagnostic photos. Dr. Ross appeared and explained his recommendation for a 3-D radiographic scan. Using this state of the art technology, Dr Ross was able to conduct his assessment while simultaneously sharing with me the images from all angles that provided the basis for his assessment. He recommended that the first step should be to consult an endodontist regarding suspicious root canal images. With my concurrence he walked the radiographs to the endodontist just steps down the hall from his office , who had provided outstanding assistance for me in years past. The endodontist returned with him, and we settled on a course of action. Dr. Ross then attended to a relatively minor one surface filling. My appointment was concluded, work is already underway, the course of action is settled for the more serious, somewhat overdue new and corrective treatment, and my next appointment in place. Trepidation gone. I am back in capable, caring hands. Thank you, Dr Ross and Team. More

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Review from J.L.  |  Source: Office Visit  |  Apr 10, 2015

Very professional - Everything was done very well----no complaints here. More

5.0
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Review from D.R.  |  Source: Office Visit  |  Mar 28, 2015

high quality service - A very positive experience with Dr. Ross's treatment on my chipped tooth. More

5.0
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Review from R.B.  |  Source: Office Visit  |  Mar 27, 2015

Ashley Is The Best! - My wife and I are longtime dental patients of Dr. Stuart Ross and his great staff, including Ashley, the dental technician who cleans my teeth and brings the smile back. Ashley is lively, considerate, meticulous and thorough. Her professional skill and her interest in her patients are both exceptional. She has my total confidence. Thank you, Ashley! More

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Review from T.K.  |  Source: Office Visit  |  Mar 19, 2015

Genuinely, the best Dental care I can ever remember receiving - Dr. Ross and his staff are simply phenomenal. I'd thought I knew what it was like to have a great dentist, but boy, was I ever naive. The extra level of care, the efficiency, the atmosphere around the office... **everything** is at least two levels above anything else I've experienced before. More

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Review from H.E.  |  Source: Office Visit  |  Mar 16, 2015

Outstanding Dentistry - Stuart Ross is a supremely talented and technically proficient dentist. I could not say enough to recommend him -- he is truly outstanding. More

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Review from B.M.  |  Source: Office Visit  |  Mar 11, 2015

Ashley is the best. More

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Review from J.B.  |  Source: Office Visit  |  Mar 09, 2015

Positive experience - excellent appointment, as always. I always feel like I am getting quality care with Dr Ross and his staff. More

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Review from J.T.  |  Source: Office Visit  |  Mar 07, 2015

Friendly and thorough - I was given an examination which included helpful suggestions for improved dental hygiene and a review of my dental history, prior to a very thorough cleaning. Dr. Ross, Ashley, (the hygienist), and the entire staff were friendly and professional. More

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Review from E.K.  |  Source: Office Visit  |  Feb 25, 2015

I have been a patient of Dr. Ross for over 30 years; that should attest to my rating. More

5.0
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Review from R.V.  |  Source: Office Visit  |  Feb 24, 2015

He's the best - I have been going to Dr. Ross since 1998. He is my dentist for life! More

5.0
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Review from C.S.  |  Source: Office Visit  |  Feb 06, 2015

New patient visit - Everyone was friendly and helpful and provided even more information/tips than I expected. More

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Review from P.B.  |  Source: Office Visit  |  Feb 02, 2015

High quality and professional care and terrific conversation to ease my anxiety! - Dr. Ross and Deneen~ Thank you for making the process so comfortable and fearless for me. gum grafting can be a scary thought however, you both eased my anxiety and made it as comfortable and quick ~ I thought for a moment that I was in to get my teeth cleaned! Thank you for being the perfectionist that you both are! This is why I keep coming back! Thanks Team! Pam More

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Review from L.C.  |  Source: Office Visit  |  Jan 31, 2015

The team continued their amazing customer service and professionalism - Everyone strives to make sure you are comfortable. The team has become friends over the years. I highly recommend City Smiles to everyone. More

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Review from W.Z.  |  Source: Office Visit  |  Jan 26, 2015

Who LIKES going to the Dentist! - It's hard for me to continue to complain about going to the dentist when I ENJOY my visits to Dr. Ross. I have been a patient for a very long time. Dr. Ross and his team (and they are a team from the receptionist to billing manager to hygienist to doctor) provide exceptional dental care and highly personalized patient service. I go regularly for teeth cleaning with Ashley and I have now entered the phase of life where I am getting implants. All of this work is done with high quality, understanding staff, and no pain, either at the office or afterwards at my home. Procedures are explained, patient concerns and fears addressed, and high quality service provided. It's a great practice and I highly recommend it to all. More

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Review from R.P.  |  Source: Office Visit  |  Jan 22, 2015

Super! - Following an intensive gum cleaning last year I had the best checkup ever! More

5.0
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Review from A.C.  |  Source: Office Visit  |  Jan 19, 2015

Friendly and profession - Did an excellent job with communication. Everyone was friendly and professional. More

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Review from S.B.  |  Source: Office Visit  |  Jan 17, 2015

filling replacement - I love Dr. Ross and his team. 1. easy to get appointments 2. they don't keep me waiting 3. it doesn't hurt 4. Dr. Ross is funny and upbeat 5. Know that I am getting super high quality work 6. Love the m&ms 7. Wish insurance covered more of the cost bc City Smiles is above reasonable and customary charges according to Insurance Autorities. More

5.0
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Review from V.A.  |  Source: Office Visit  |  Jan 14, 2015

Personable and high quality teaching and service - Dr. Ross consults with you in a very personable and relaxing way. His initial assessment is very strategic and professional but done in a way that is quire relaxing. It was like sitting in your living room talking with a friend. He has a great sense of humor and lots of M&Ms. The exam was thorough and he explained everything he was doing. I loved the opportunity to actually observe everything that was being done in my mouth. The office staff is knowledgeable and very friendly. Deneen made feel very comfortable and the experience a delight, if you can say that about visiting the dentist office. More

5.0
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Review from A.G.  |  Source: Office Visit  |  Jan 09, 2015

Great work, painless and fun as always. - Two veneers and a replaced cracked filling. Very efficient work. Pleasant environment. Great music. The staff is very professional and pleasant. They always try to make sure you are comfortable. And free malted milkshake! More

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Review from C.V.  |  Source: Office Visit  |  Jan 04, 2015

Doctor Ross is a great dentist and his staff is a very high level staff. More

5.0
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Review from C.B.  |  Source: Office Visit  |  Dec 22, 2014

Great First Appt. - Super friendly and thorough, Dr. Ross and his team were informative and had the latest equipment. Already made my next appt for 6 months. More

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Review from L.V.  |  Source: Office Visit  |  Dec 20, 2014

Good customer service, always answer your questions. Take time to speak with patient. Very satisfied. More

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Review from P.B.  |  Source: Office Visit  |  Dec 18, 2014

Ashley is the consummate professional and downright delightful to be around!!! It's almost a spa like experience... thanks Ashlry! More

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Review from M.K.  |  Source: Office Visit  |  Dec 15, 2014

Great as always! - I had a dental emergency last night when I lost a tooth. Calling the office, early this morning, Stuart was able to work me in to his schedule and take care of the issue. Stuart has always treated me and my family as if we were his family! More

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Review from G.P.  |  Source: Office Visit  |  Dec 08, 2014

Always a pleasure - I have been a patient of Dr. Ross' for quite a while and simply love the office! I can say that while a visit to the dentist is not my favourite thing, Dr. Ross makes the entire experience a pleasurable one! I know--pleasurable is not a word one typically equates with a dentist visit, but his sense of humour, warm smile, caring spirit and easy sense of self makes every interaction just that--pleasurable! His staff is also simply wonderful, thoughtful and kind! Today I had a chipped tooth fixed, which required a new crown and a small cavity filled because a small filling I had had fallen out unbeknownst to me-next to the cracked tooth! It took us a bit over 2 hours to do it all, but I got a new crown made right on the premises with ease and what time was needed was dedicated to ensure that all was done well and with great care! I even got a follow up call tonight to ensure that I was doing good! If I could give Dr. Ross and his office 10 stars, I would, but I had to settle for 5! More

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Review from J.C.  |  Source: Office Visit  |  Dec 05, 2014

Thanks! - Everyone is professional and kind. Great office! More

5.0
Review from Test  |  Source: Office Visit  |  Dec 02, 2014

What an amazing experience! More

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Review from A.M.  |  Source: Office Visit  |  Dec 01, 2014

Always top notch service - Dr. Ross and his team never fail to be attentive, (forgiving since I hadn't had an appointment in quite some time), and thorough. I have and will continue to recommend them to anyone in need of a new dentist. More

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Review from J.T.  |  Source: Office Visit  |  Nov 28, 2014

Great service! - Fantastic service as always. I can't thank you enough for my birthday card and the Starbucks gift certificate. More

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Review from J.M.  |  Source: Office Visit  |  Nov 23, 2014

Teeth Cleaning with Stephanie - It had been 6 months since my last visit. Stephanie did another great job cleaning my teeth and giving advice about oral hygiene. Stephanie is always very personable. She makes me feel very comfortable. We talked a bit about my recent skiing vacation and my dog Cooper before she got down to the business of cleaning my teeth. Stephanie has a gentle touch and is very meticulous about cleaning the surface of every tooth. She uses several different processes and techniques to clean my teeth. And she is always successful in removing the tea stains from my teeth. I am NOT going to give up drinking tea; so I'm glad the stains can be dealt with twice a year when I visit Stephanie for teeth cleaning! On my previous visit, Dr. Stuart and Tina worked on my mouth to replace a filling and a crown (both very old). Dr. Stuart does a GREAT job with fillings and crowns. I am so pleased with the new crown (a back molar) and filling. They look WAY better than the old ones. I have several crowns from Dr. Stuart. They are all beautiful! For each crown Dr. Stuart placed, the crown goes below the gum line. I think that is important for aesthetic as well as hygienic issues. Dr. Stuart is quick but gentle when using the drill to remove an old filling. And Tina is superb as well when it comes to prepping the tooth for Dr. Stuart. Like Dr. Stuart, Tina knows what she is doing and the process goes faster and smoother because she's got everything set up and the tooth ready for Dr. Stuart when he enters the room. And I can't say enough about how personable Tina is. She and I always have a lot to chat about when I am there (at least when she and the doctor are not working on a tooth in my mouth). More

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Review from L.C.  |  Source: Office Visit  |  Nov 17, 2014

Filling and skin graft - the painless way - As usual, Dr. Ross and his staff make sure the entire process is pain free and that you are comfortable at all times. He and is staff are consummate professionals. They follow-up afterwards orally and in writing. He has been our family dentist for about 15 years. I recommend him to my friends.= More

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Review from J.B.  |  Source: Office Visit  |  Nov 14, 2014

Accident emergency - I managed to injure my jaw and needed an emergency appointment. Dr. Ross was able to squeeze me in. More

5.0
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Review from K.H.  |  Source: Office Visit  |  Nov 09, 2014

Always happy to see Dr. Ross and his staff - This appointment was for placement of a crown on an implant. Appointment went great! Dr. Ross had a new tool to help with placement of the crown, given my small mouth. I appreciate that he takes into account my limitations when planning the work. The crown looks and feel great! One of the shortest dental appointments I have ever had! More

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Review from R.M.  |  Source: Office Visit  |  Nov 02, 2014

Long history here ... - I have been a patient of this practice for about 25 years - that is a quarter of a century - and have always been struck by how dynamic and accepting of change and improvement they are. I moved away from the Washington, DC area 14 years ago, yet continue to visit twice a year for checkups from my home north of Baltimore. More

5.0
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Review from G.E.  |  Source: Office Visit  |  Nov 01, 2014

Love the warm towels - I've been going to this dental office for several years and can honestly say that they saved my teeth. They provide top of the line service in both the technology they have available and the professionalism they exercise. On top of all that, they are friendly and seem to really care about you as a person. I have never been made to feel like just a customer. Today the visit was just a regular checkup with some x rays, so nothing to exciting. At the end of it they even bring out a nice hot towel to clean up. How often can you say that you would rather be at the dentist? More

5.0
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Review from D.R.  |  Source: Office Visit  |  Oct 24, 2014

Dr. Ross and his assistants did a wonderful job on cleaning my teeth and other treatments. More

5.0
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Review from S.A.  |  Source: Office Visit  |  Oct 06, 2014

Could not have been better. Just what I expected from City Smiles! More

5.0
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Review from R.B.  |  Source: Office Visit  |  Sep 17, 2014

Concierge dentistry - I have always feared and hated going to the dentist: Everything from condescension and perfunctory small talk to painful cleanings and botched procedures. BUT visiting Dr. Ross's office has been a completely different experience. I feel like I went to a spa for my teeth. I left feeling relaxed and peaceful. Thank you Ashley and Dr. Ross! More

5.0
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Review from L.L.  |  Source: Office Visit  |  Sep 09, 2014

Exceptional on all counts! - I've been going to Dr. Ross for more than 2 years. I have had several cleanings as well as unexpected visits, and just had them replace my veneers. Dr. Ross and his staff are great at what they do, and they are very attentive and accommodating to their patients. They have thought of every detail, which makes all the difference in the experience. It is clear they love what they do and they love their patients! More

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Review from D.B.  |  Source: Office Visit  |  Sep 07, 2014

Dr. Ross is the best - I've seen Dr. Ross twice. Once for a cleaning and initial consultation, and the second time to repair a discolored front tooth we had discussed at the first visit. Everything about Dr. Ross and his wonderful team is superior compared to other dentists I've been to. From their friendliness to their competence to the latest technology in the office to their honesty to Dr. Ross's ability to explain things clearly, everything about this practice is the best. I am very satisfied with both the routine cleaning and the cosmetic work. A real advantage with the cosmetic work is that he has the equipment in the office, so veneers and crowns can be done in one visit. In my case, this was not only convenient but made it possible for them to experiment with color to match it as closely as possible to my other teeth. I was terrified of having this work done and had been putting it off, but it was painless and looks so natural that no one but Dr. Ross, his staff, and myself will ever know. The bottom line is that these are good people who do outstanding work, and that means I will be back. More

5.0
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Review from K.K.  |  Source: Office Visit  |  Sep 05, 2014

Can't say enough good things - Ever since I started going to City Smiles, I can actually say I really enjoy going to the dentist. Ashley, Dr. Ross and the whole team are super friendly and always go above and beyond to make your experience unlike any other dentist I've ever been to. More

5.0
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Review from W.Z.  |  Source: Office Visit  |  Sep 04, 2014

Caring, expert dental care - Just returned from a dental appointment that I "dreaded", but as I've come to expect from Dr. Ross and his team, my fears are completely unfounded. I received extremely competent, caring treatment from a team that starts at the main desk and extends to the hygienist, medical assistant and doctor. The patient is the center of attention. The doctor and team take time to explain procedures and why they are necessary, and leaves the decision to you to take the next steps at a pace you decide. Dr Ross knows me well after years (decades) as a patient and he tends to my fears both real and perceived. I have had several major procedures here and can honestly say that I have never felt any pain, either in the office or afterwards. I highly recommend Dr. Ross. He has the latest in dental technology, is an expert, and is funny! While it's hard to imagine, a thoroughly enjoyable and valued experience. More

5.0
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Review from C.A.  |  Source: Office Visit  |  Sep 02, 2014

Best Dental Experience Ever! - I had a dental emergency, did some research on various practices in DC and decided on City Smiles. They were able to immediately get me in to address my problem. The office itself is welcoming and well appointed making you feel welcome. Inmmediately, I was welcomed by Dr. Ross and invited to a meeting room where we discussed the reason for the appointment, my health goals, and the philosophy of the dental practice. Dr. Ross very respectfully discussed with me my fears and what helped me during dental procedures. This immediately established repoir and made me more comfortable. All the staff are very friendly and reassuring-from the person who takes your medical history, demographic and insurance information right through to the last person you see when you leave the office! The dental assistant was excellent and considerate. The dental hygienist was positive and proficient at her work. Dr. Ross loves his work and it shows, he even called that evening to see how I was doing!!! I highly recommend this practice. As I titled this review-it was my best dental experience ever. I have already scheduled my next appointments and perhaps for the first time ever in my life, I am actually looking forward to going back. More

5.0
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Review from C.G.  |  Source: Office Visit  |  Aug 30, 2014

Very thorough exam. Delightful technician. More

5.0
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Review from C.C.  |  Source: Office Visit  |  Aug 27, 2014

Always a wonderful experience More

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Review from B.S.  |  Source: Office Visit  |  Aug 22, 2014

Great place. Love cancer screening More

5.0
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Review from J.W.  |  Source: Office Visit  |  Aug 19, 2014

I love visiting Dr. Ross' Office - Not many people can say that they look forward to a visit at the dentist, but I do! From the moment of arrival to the end of my visit, I am warmly welcomed. Rebecca and Bridget staff the front desk with professionalism and grace. Ashley, my hygienist, is outstanding. She asks questions about both my teeth and overall health at the start of my appointment. My dental cleanings are consistently excellent. I couldn't ask for a more effective and gentle cleaning. Best of all, this is the only dental office where I have had the option of choosing flavors for dental pastes and other treatments. It is an absolute joy! Dr. Ross is a brilliant dentist and a wonderful, kind person. He treats every patient with great care. He explains options to treat dental concerns and answers all questions clearly and thoroughly. Best of all, Dr. Ross is one of the few dentists I have ever had who truly practices pain-free dentistry. I have recommended him to friends and they are delighted with him, too! More

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Review from S.A.  |  Source: Office Visit  |  Aug 11, 2014

Dr. Ross and his team are fantastic. Ashley is amazing and always takes great care of me. She's thorough, knowledgeable, and a lot of fun - the time flies while she does her work. More

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Review from R.J.  |  Source: Office Visit  |  Aug 10, 2014

Great service - Great, professional and efficient service. Thanks Ashley and Dr. Ross! More

5.0
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Review from T.S.  |  Source: Office Visit  |  Aug 09, 2014

Great Visit as Usual - I was late, but the office called me to remind me and took me in when I arrived. They were professional and friendly - always a pleasure to deal with. More

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Review from C.F.  |  Source: Office Visit  |  Aug 07, 2014

Dr. Ross is a keeper. - I have been going to Dr. Ross and his team since the early 1990s. My comfort is their first concern, their competence is my first observation, and after having a bridge replaced today - color and shape perfect - my reaction is that they are also magicians. On top of that, they seem to like each other, treat each other with respect, and create an overall happy atmosphere. I can add also that they have been fair to me over the years with respect to charges. I will go nowhere else for anything teeth related; they are The Best. More

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Review from J.M.  |  Source: Office Visit  |  Aug 05, 2014

Professional Excellence! - My experience today (and two weeks ago with Ashleigh) was world class - in terms of professional excellence, and they way I was treated personally by everyone More

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Review from R.E.  |  Source: Office Visit  |  Jul 31, 2014

A dentist that's like going to the spa! - Truly the best dental practice I've had the pleasure of going to. Have been a patient of Dr. Ross for over 6 years and I have never felt in more capable hands with my teeth. He and his staff are knowledgeable, diligent but above all so welcoming. The staff make an effort to really get to know you and make each visit such a pleasure (for something that, let's be honest, we don't normally associate with pleasure). Everything from my experience with a recent weekend dental emergency to the fresh peaches Dr. Ross brings in during the summer to the holiday party they hold every year is proof positive that these folks really do go above and beyond for their patients and do care. All that coupled with the latest equipment and a dentist and staff who you can tell keep up to date with the latest techniques mean you'd have to look far and wide to beat this place. Can't believe I'm writing so passionately about a dentist's office, but you have to experience it to believe it! More

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Review from D.B.  |  Source: Office Visit  |  Jul 28, 2014

Knowledge, Skill, Courtesy, and Honesty - Dr. Ross and his team know what they're doing and do it well. I was impressed when I arrived for the first time and was greeted by name. I was also impressed with how friendly and courteous everyone was. But what most impressed me was that Dr. Ross took time to talk with me, look at my teeth, assess what was going on, and make recommendations based on both the evidence he observed and my needs. I appreciated this because I've gone to dentists in the past who have made recommendations based on what seemed best for them, not me or the evidence. The hygienist also did a very thorough cleaning, and I left with my teeth feeling great! I used to dread going to the dentist, but I left this appointment feeling like I might not actually mind coming back. More

5.0
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Review from A.P.  |  Source: Office Visit  |  Jul 28, 2014

Great More

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Review from D.  |  Source: Office Visit  |  Jul 19, 2014

Thank you for the excellent care Dr. Ross and staff provided me when I broke my tooth just before the holidays. So glad you were able to see me so quickly, within 24 hours of calling. I'm feeling so much better and am so happy I called. Happy New Year and best wishes for a happy and healthy 2015. More

5.0
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Review from R.V.  |  Source: Office Visit  |  Jul 17, 2014

I have been with Dr. Ross for the past 15 years, and he is the best dentist I have ever had. He is a true professional, the best in his craft. More

5.0
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Review from K.W.  |  Source: Office Visit  |  Jul 10, 2014

As always, my experience at CitySmiles was terrific! Dr. Ross fit me in during a busy day for an emergency fix and I am most grateful for his kindness. The staff was cheerful and helpful and I got M&Ms too! Couldn't ask for more! Thank you! Thank you! Thank you! More

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Review from G.D.  |  Source: Office Visit  |  Jun 01, 2014

Many thanks to Dr. Ross and his wonderful staff for a very pleasant first visit. Dr. Ross has a wealth of knowledge and experience and is extremely thorough. He leads a great practice with a fantastic team and the latest equipment. They will go the extra mile to make sure you are satisfied. Would highly recommend City Smiles. More

5.0
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Review from J.  |  Source: Office Visit  |  May 17, 2014

A wonderful customer service experience from start to finish and great, friendly doctor and staff. You come away feeling you're in great hands and have been provided thorough comprehensive care. More

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Review from A.N.  |  Source: Office Visit  |  May 08, 2014

People laugh when I tell them I look forward to visiting my dentist! But it is true! More

5.0
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Review from K.  |  Source: Office Visit  |  Apr 15, 2014

They were wonderful! Everyone is incredibly nice. More

5.0
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Review from D.  |  Source: Office Visit  |  Apr 04, 2014

As always, it was a pleasure visiting City Smiles. Thank you! More

5.0
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Review from G.W.  |  Source: Office Visit  |  Apr 01, 2014

Always a pleasure as I love to have my teeth cleaned and everyone there makes it an enjoyable experience. Guy More

5.0
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Review from L.A.  |  Source: Office Visit  |  Mar 24, 2014

As usual, an awesome experience. Competent care from true professionals. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Mar 22, 2014

I always have a relaxed and pleasant experience at City Smiles. I feel the care I receive is beyond competent as well as warm and friendly. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Mar 21, 2014

They treated me with optimal care, truly first class. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Feb 27, 2014

They treated me with optimal care, truly first class. More

5.0
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Review from T.P.  |  Source: Office Visit  |  Feb 25, 2014

A visit to City Smiles is a great reminder that there are, indeed, professionals out there that really do strive to deliver excellence in every single dimension of their dentistry service. The City Smiles DC team has an energy and commitment to customer satisfaction that I see almost nowhere else. More

5.0
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Review from J.T.  |  Source: Office Visit  |  Feb 23, 2014

Every aspect of the office is professional, from the reception I received upon entering to the time I left. In addition, Dr. Ross continuously kept me informed to the procedures he was about to perform and always asked about my comfort level. The staff, including Dr. Ross, also like to keep a positive and fun atmosphere, complete with M and M's and fresh peaches from the orchard. More

5.0
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Review from R.A.  |  Source: Office Visit  |  Feb 04, 2014

Impressions from last visit, and every visit really: professional staff; they do all the insurance legwork which is ideal; feel like they are using the latest technology More

5.0
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Review from J.B.  |  Source: Office Visit  |  Feb 03, 2014

As always, Dr. Ross was very professional, informative, and easy to consult. Stephanie did a fantastic job as well. More

5.0
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Review from V.H.  |  Source: Office Visit  |  Jan 31, 2014

All staff treated me with such kindness and expertise. I have never been to a dentist like this and will stay with City Smiles as long as I am in DC. More

5.0
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Review from M.S.  |  Source: Office Visit  |  Jan 30, 2014

Fantastic, prompt, and courteous service. Class act. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Jan 29, 2014

Excellent service! The dental hygienist Stephanie does a superb job and Dr. Ross is a top notch dentist. Front desk staff is very friendly, patient and helpful, too. You're in excellent hands at City Smiles DC. More

5.0
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Review from W.Z.  |  Source: Office Visit  |  Jan 27, 2014

Excellent dental practice. Scheduling is a breeze, with email reminders. Front office staff friendly and knowledgeable. Hygienists are comprehensive in their work, sensitive to patient pain threshold (this is a dentist office after all), well-educated and friendly. Dr. Ross is an excellent dentist, explaining work that he plans to perform, and executing his plan with patient engagement and no pain. All-in-all a wonderfully qualified and staffed office at every level. More

5.0
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Review from D.F.  |  Source: Office Visit  |  Jan 17, 2014

Appointments always run on time. I receive ample time for dental care and input from the professional staff. The office is very well run and patient-friendly. More

5.0
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Review from T.W.  |  Source: Office Visit  |  Jan 15, 2014

Superb as usual! More

5.0
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Review from S.  |  Source: Office Visit  |  Jan 14, 2014

Dr. Ross and his staff are very professional ..... and gentle! More

5.0
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Review from A.N.  |  Source: Office Visit  |  Jan 13, 2014

Highly professionaln, on-time and individually-tailored service - a pleasure to come, every time More

5.0
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Review from A.N.  |  Source: Office Visit  |  Jan 10, 2014

great as always More

5.0
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Review from D.  |  Source: Office Visit  |  Jan 09, 2014

I walked in the door and was greeted by name - how personal and refreshing. I was immediately taken to the treatment room for my cleaning, and asked what music I would like. After a thorough cleaning and examination, I met with Dr. Ross who explained preliminary options for further treatment; he will follow up with me next week after consulting with a colleague. I left (with a bag of samples specifically selected to meet my needs) feeling like I had been to a spa, not a dental appointment. Anyone with dental aversions should give City Smiles DC a try! More

5.0
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Review from A.N.  |  Source: Office Visit  |  Jan 01, 2014

I really appreciated your ability to get me in at the las minute and to fix fully a problem that developed over the weekend. As usual, everyone was wonderfully welcoming, very professional and best in class. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Dec 24, 2013

Dr. Ross, my hygienist,and each member of the staff with whom I had contact were professional, knowledgable, courteous, engaging, and pleasant. I felt that I left the office with a thorough cleaning and examination. It was a positive experience. More

5.0
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Review from C.B.  |  Source: Office Visit  |  Dec 22, 2013

Ashley my hygienist is fantastic. Professional & no pain in cleaning. More

5.0
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Review from L.B.  |  Source: Office Visit  |  Dec 21, 2013

Everything went well and I got the same wonderful service I have always gotten for the past 27 years. I also was given a few helpful suggestions. In the past these suggestions have been part of the reason I do not currently have any problems with my teeth. More

5.0
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Review from E.C.  |  Source: Office Visit  |  Nov 08, 2013

Very professional friendly staff. Extremely thorough first visit exam. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Nov 07, 2013

Ashley is fantastic! More

5.0
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Review from A.N.  |  Source: Office Visit  |  Nov 02, 2013

My thanks to Bridget, Stephanie, Tina, and good old whatsisname -- Dr. Ross! -- for their continued professional excellence in dentistry and their always welcoming personal demeanor. If only all of life could be so. More

5.0
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Review from G.E.  |  Source: Office Visit  |  Oct 27, 2013

I have come to expect excellent service whenever I visit City Smiles DC. After several years worth of visits, I have yet to be disappointed. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Oct 26, 2013

Always excellent care from Dr. Ross and his staff. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Oct 22, 2013

Alison was great.. especially as she soldiered through my love of country music! More

5.0
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Review from J.M.  |  Source: Office Visit  |  Oct 17, 2013

Amazing care and thoughtfulness. Would (and will) recommend to everyone I know. More

5.0
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Review from B.W.  |  Source: Office Visit  |  Sep 27, 2013

The care I received was exemplary and very professional (as always, by the way). More

5.0
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Review from G.T.  |  Source: Office Visit  |  Sep 24, 2013

The care I received was exemplary and very professional (as always, by the way). More

5.0
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Review from M.S.  |  Source: Office Visit  |  Sep 20, 2013

Great, thx! More

5.0
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Review from L.S.  |  Source: Office Visit  |  Jul 31, 2013

I am trying to signify an excellent rating but all the stars are lighting up. As always my visits to CitySmiles are a delight and I come out feeling cleansed and happy. There is no question but that CitySmiles is the BEST dental office I have ever been associated with. From the entire staff to Dr. Ross himself, their skills and knowledge of the dentistry business cannot be topped. More

5.0
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Review from M.  |  Source: Office Visit  |  Jun 02, 2013

Dr. Ross and his staff are so nice. I'm a hard patient since I get nervous and scared. Dr. Ross is patient and kind with me. He even called me at night to see how I was doing after the procedure v More

5.0
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Review from D.F.  |  Source: Office Visit  |  May 09, 2013

It's always perfect, no exception this time. Thanks More

5.0
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Review from A.N.  |  Source: Office Visit  |  May 02, 2013

I was seen as soon as I hung my coat up for a 10am appointment. Ashley was an extremely pleasant and efficient hygienist, who was also full of useful information. The service was excellent, with some coffee stains being easily removed from my teeth, and the whole experience was almost completely pain-free. I recommended the office to numerous friends after my first visit a year ago and will continue to do so in the future. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Apr 22, 2013

Simply the best!! More

5.0
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Review from F.L.  |  Source: Office Visit  |  Apr 20, 2013

Your office is beautifully decorated and outfitted with state of the art equipment. The office staff constantly displays their extream professionalism and knowledge of denistry medical profession. No one should ever have any concern while receiving care in your office. I am thoroughly impressed with your prganization. In my seventy years and having lived around the world, I have not observed one dental office that would compare to your office and staff. More

5.0
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Review from T.W.  |  Source: Office Visit  |  Mar 27, 2013

As always, a very friendly, professional visit. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Mar 07, 2013

Ashley is fantastic. Always great to see you all! Have a great time in San Diego. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Feb 08, 2013

Love Dr. Ross and his whole staff. Very efficient and organized. Up to date on new procedures and technology. Highly recommend More

5.0
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Review from A.N.  |  Source: Office Visit  |  Feb 05, 2013

Best care in town. Great touch, always the latest technology and methods, most comfortable experience and fantastic sense of humor! More

5.0
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Review from A.N.  |  Source: Office Visit  |  Feb 04, 2013

Everyone in Dr. Ross's office makes the appointment a pleasant experience. The staff cares about every patient. They take the time to make sure you understand how to make the most of your oral health. More

5.0
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Review from L.C.  |  Source: Office Visit  |  Jan 26, 2013

I was well prepared for the procedure. I was provided detailed information on the procedure and what to expect. The Dr. updated my husband who was waiting in the reception area. I always know I am in good hands. More

5.0
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Review from K.H.  |  Source: Office Visit  |  Jan 16, 2013

My teeth are always happy after a cleaning with Dr. Ross and Ashley. They both are so good about answering my questions and explaining things to me. Left the office feeling reassured about my teeth and gums. More

5.0
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Review from D.  |  Source: Office Visit  |  Jan 15, 2013

Always courteous and professional ... More

5.0
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Review from S.A.  |  Source: Office Visit  |  Jan 10, 2013

Couldn't have been better. Friendly and professional staff. Thank you More

5.0
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Review from A.N.  |  Source: Office Visit  |  Jan 09, 2013

Thorough cleaning and evaluation of dental health; friendly staff. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Jan 07, 2013

Great experience through and through. The appointment was very comfortable and informative. I would recommend City Smiles to anyone and everyone. More

5.0
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Review from A.N.  |  Source: Office Visit  |  Jan 04, 2013

Everyone there loves their job and it shows in the way they tret their patients. More

4.0
DAPI
Review from A.B.  |  Source: Google  |  Apr 09, 2017

Dr. Ross and his dental care team are caring professionals who are up-to-date on the latest technology and practices and super-organized. Just as important: They take care to make sure your dental visits are pain-free! The only reason for 4 instead of 5 stars is that the practice is not in-network. More

4.9
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Review from Anonymous  |  Source: Healthgrades  |  Dec 11, 2016

This review only contains a rating More

4.8
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Review from Anonymous  |  Source: Healthgrades  |  Nov 02, 2016

This review only contains a rating More

4.0
DAPI
Review from S.  |  Source: Google  |  Oct 31, 2016

Dr. Ross has been my dentist for many years and he and his staff are great. Dr. Ross is very cognizant that most people don't enjoy visiting the dentist and he is incredibly communicative and effective about easing their anxieties. Ashley is my dental hygienist and she is incredibly thorough and gentle. I have referred several friends who have also had very positive experiences there. More

4.0
DAPI
Review from J.W.  |  Source: Google  |  Oct 12, 2016

Clean, modern and professional dental office. More

4.0
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Review from L.S.  |  Source: Office Visit  |  Jun 02, 2015

Cleaning - VERY NICE CLEANING TODAY. THOROUGH. THANK YOU (I NEVER DO 5 STARS) More

4.0
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Review from A.N.  |  Source: Office Visit  |  Feb 05, 2014

Great visit! Clear explanations regarding recommended tweak to my dental hygiene regimen. Immediate feedback regarding an insurance question I had. More

4.0
DAPI
Review from G.K.  |  Source: Facebook  |  Jul 09, 2013

This review only contains a rating More

4.0
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Review from Anonymous  |  Source: RateMDs  |  Oct 11, 2009

Stuart Ross is expensive yet the quality of his work appears to fall short of excellent. After getting several second opinions I discovered that the treatment he was recommending was not necessary. I was also informed (by two top-rated dentists) that a crown he inserted fits poorly and needs to be replaced. They said that the computer-driven CEREC process that he relies on so heavily is a poor substitute for a skilled dentist's work. More

4.7
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Review from Anonymous  |  Source: RateMDs  |  May 10, 2008

I've had a lot of dental work by Ross over about 15 years. A great dentist, if you can afford him. Not a BC/BS preferred provider, and very expensive. Ask for prices before agreeing to ANYTHING. Top notch hygienists and receptionists. Latest technology. Good people skills. More

4.0
DAPI
Review from J.F.  |  Source: Insiderpages  |  Sep 09, 2005

Great Cosmetic Dentist... - Doctor Stuart Ross offers free cosmetic evaluations if ever you decide to freshen up your smile. He does it all. From veneers and white fillings to laser dentistry and whitening, you can go to Doctor Ross to get yourself a movie star smile. I especially like the atmosphere of the office. He even has a massage chair, which feels so good, you won't even want to leave the dentist's office. More

3.7
DAPI
Review from Anonymous  |  Source: Vitals  |  Jun 28, 2014

This review only contains a rating More

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